Conditions for New Utility Service
Customers wishing to set up new service must come into our office with a Lease Agreement or Settlement Statement for the service address. The City requires valid identification, such as a current driver's license, passport, Military ID or any State or Government issued ID. The resident or their designee (18 of age or older) needs to be present for service connection.
All connects, disconnects, and transfers must be made in person at City hall.
Rates are normally established at the beginning of each fiscal year and may be amended or modified at any time during the fiscal year. Water, wastewater, solid waste and night light fees are based on rates set by City Ordinance.
Our office will be happy to assist you with any questions you have concerning your account. If you notice any City related items that are in need of repair or City attention, please call our office to have a work order generated.
The City of Giddings now accepts VISA and MASTERCARD payments in person or by phone.